Cex.io Review

Cex.io was founded in 2013 as the first cloud mining provider. Since that time it has become a multi-functional platform for various operations with cryptocurrency popular all over the world. This platform is accessible both via a website and a mobile app that are notable for a user-friendly interface.

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Introductory Video


Customer Support

You can send an e-mail support@cex.io or fill in the form on the site in case you require assistance from the customer support team. Many people complaint that they have waited for a long time to get a reply, but nonetheless the number of satisfied customers is big. In case you have some general question, you may look through the FAQ section and find the answer there. 

Fee

We have to admit, that fees on Cex are higher than average. Also, they are divided into 3 types: : transaction fees, deposit/withdrawal fees, and margin trading fees. Transactions fees are taken from the buyer and make up a commission that varies from 0.10% and 0.20% depending on the volume of the transaction. The percentage is the lowest on the highest volumes.
Deposit/withdrawal fees depend on the currency and the payment method you choose. You can check the details below:
Cex-withdrawal fees
You will be also charged margin trading fees for opening a position with a leverage of 2 or 3, along with a rollover cost of 0.1%. Thank goodness!, you won’t be charged for closing a position. 

Payment methods limits

There are certain payment method limits:
cex-payments
Countries restricted for payments: Afghanistan, Bosnia and Herzegovina, Bangladesh, Bolivia, Burundi, Democratic Republic of the Congo, Central African Republicc, Cuba, Algeria, Ecuador, Ethiopia, Iceland, Iran, Iraq, Cambodia, North Korea, Laos, Lebanon, Libya, Morocco, Nepal, Pakistan, Somalia, South Sudan, Sudan, Syria, Uganda, Vietnam, Vanuatu, Yemen, Zimbabwe. 

Registration

The registration process takes less thаn a minute. You can register an account with your e-mail address or sign-up using your Google or Facebook account. Still, you will be allowed to start trading only after a verification process is completed. The verification implies sending 3 selfies: a selfie of yourself with a credit card, with the readable information on the card; a selfie with a card and a government-issued ID; and at last a selfie of you with the distinctively read info on your government-issued ID.  After receiving these photos from you, the Cex representative will check them and the information you have filled in the application form. If everything is fine, you will receive a notification that your account is verified. The verification process may take from a couple of hour to a day.

Brand Quality, Member Security & Site Safety

Stability is the highest priority for CEX.IO. They give all efforts to provide trouble-free services backed by system and user account security, safe cold cryptocurrency storage, financial viability, and profound legal compliance. Throughout the history of our company, none of our users ever experienced account funds theft, and practical support of such reputation is an affair of honour for the company. CEX.IO is a registered company and/or money transmitter in all districts it operates. In the USA, it is registered with FinCEN, and registered with ICO in the UK and EU.

Bottom Line

All in all, CEX.io is a reliable platform to buy and sell Bitcoin,  Ethereum and a number of other popular digital currencies. The site has a user-friendly interface which ensures easy operation. One of the most used features here is purchasing Bitcoins using a credit or debit card.